Refund Policy

Refund Policy—Scouts BSA Summer Camp

Camp fees are non-refundable with the exception of  genuine hardships and/or emergencies (family moves out of council, immediate family death, serious illness, etc.). Refund procedures are as follows:

• The Unit Leader must request any refunds in writing citing full details and including written statements from the Scout and/or his family when possible. Please do not submit family requests directly to the Council without a Scoutmaster’s recommendation/approval. This policy is to prevent duplicate requests being submitted.
• The non-refundable campsite deposit fee will not be refunded.
• Maximum refunds are available in the case of families moving out of council prior to camp or in other cases of genuine hardship on a case-by-case basis. Paperwork must be submitted two weeks prior to the scheduled camp session.
• Other refund requests received in writing prior to the Troop’s departure from camp may receive up to one-half of any funds received in excess of the initial payment and will be at the discretion of the Camping Committee.
• Refund requests received after a Troop’s departure from camp will not be granted.
• All refunds will be made to Troops only, following the Camping Committee review in September.
• Scouts sent home for disciplinary reasons forfeit all refunds.

Refund Policy—Activities and Rentals

In general, activity fees and rental fees are not refundable. In the case of genuine hardships and/or emergencies (family moves out of council, immediate family death, serious illness, etc.); however, every effort is made to help where possible.

• The unit or parent must request any refunds in writing citing full details, including written statements from the Scout and/or his family.
• Refund request must be submitted 30 days prior to the event or reservation period except in the case of family emergencies or serious illness.
• Refund requests received after the event or reservation period will not be granted.
• All refunds will be mailed to the unit or person making original payment to the Council Service Center.

Revised 2-5-16